Face Your Fear: How One Entrepreneur Learned to Scare the Pants Off Her Customers

Most people carve a jack-o’-lantern or hang a sheet-clad ghost from a tree around Halloween, but we all have that one neighbor who loves the spooky holiday so much they go way over the top. Melissa Carbone, founder of Ten Thirty One Productions (TTO) and the mastermind behind the Los Angeles Haunted Hayride, is that neighbor.

“The hayride started out …

Nailing the Interview Process, Part 7: Sending Thank-You Notes

Some job seekers believe the interview is over once they’ve shaken the interviewer’s hand and left the room.

“That went well,” they think. “Now, it’s time to wait for the decision.”

Perhaps it did go well, but perhaps one or two other candidates also had stellar interviews. Perhaps those other candidates followed up on their interviews with thoughtful thank-you notes.

So when is the interview really over? Not …

I’m Interviewing With a Startup. What Should I Wear?

With casual dress codes becoming more common, especially among startups, many job seekers are wondering just what they should wear to their interviews. Luckily, the matter isn’t as confusing as it may seem. Just follow a few simple steps:

Look Up the Company Online

Companies like Glassdoor allow employees to rate and comment on their employers, giving you an inside look at the company culture and what it’s …

How to Prove Your Cognitive Aptitude During a Job Interview

Today, companies are focusing less on resumes and work experience when evaluating candidates and more on data-driven metrics like cognitive aptitude.

Fast becoming a key metric for many hiring managers, cognitive aptitude is the ability to think, process, and react nimbly to solve problems or learn new information. While resumes can lay out a person’s history in a role or industry, they rarely provide insight into a person’s full potential. Cognitive aptitude delivers this broad perspective, allowing companies to evaluate the …

6 Questions Every Candidate Should Ask During the Interview

Welcome to Recruiter QA, where we pose employment-related questions to the experts and share their answers! Have a question you’d like to ask? Leave it in the comments, and you might just see it in the next installment of Recruiter QA!

Today’s Question: What are some questions candidates should always ask during …

Guiding Staff to the Optimal ‘Unconscious Competence’ Performance Stage

Disengaged employees can negatively impact numerous company performance metrics, from customer satisfaction and growth rates to customer perceptions of the company.

For many organizations, customer care and service centers pose the biggest engagement challenges. Front-line workers don’t get the feedback they need to stay engaged, which can lead to low job satisfaction and high turnover rates. In order to keep any employee –call center or otherwise – engaged and successful, managers …

12 Empowering Lessons About Failure

Article by YEC

Building the confidence necessary to take failure in stride isn’t easy, and it certainly doesn’t happen overnight. You have to put in the time and effort to establish a daily practice of confidence-building actions. Take these lessons learned from entrepreneurs who have faced numerous failures as your starting point:

1. Failure Isn’t …

Beyond Code: Why Today’s Engineers Need Strong Soft Skills

Software engineers are a hot commodity today, and nearly every company needs them. In fact, software engineering is one of the top 10 most in-demand jobs in 2017, according to a report from CareerCast.

Along with this current demand for engineers, there is also a growing demand for engineers to have new skill sets, particularly when it comes to soft skills. Gone are the days when engineers could lock themselves …

Nailing the Interview Process, Part 6: Answering the Tough Questions

You’ve been invited in for a face-to-face interview. You feel this job is great for you. You like the variety of responsibilities and have heard great things about the company. You’ve done everything right so far – and now it’s time to answer some tough interview questions.

In order to do this, however, you’ll have to rely on the extensive research you’ve done on the company and position.

The first thing …

Disability Employment Awareness Month: Make the Most of ‘Ticket to Work’

Do you suffer from a disability? Do you wish you could rediscover purpose and direction in life by going back to work?

You’re not alone. Every October during Disability Employment Awareness Month, organizations across the country take time to educate the public about the challenges facing so many people with disabilities who are trying to find their place in the workforce.

We know people with disabilities want to go back …